Small business owners say getting repeat customers is their most important business milestone. It might sound counter-intuitive, but data says it is a wise choice. In the U.S., 40% of revenue comes from repeat purchasers. A repeat customer is 9 times more likely to make a purchase than a first-time shopper, and your top 10% […]
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72% of consumers choose email as their preferred method of communication with companies they do business with and 89% of marketers say that email is their primary channel for finding customers. So we know consumers like to receive email newsletters from merchants. The question is how to make your email stand out from hundreds of […]
Read MoreNegative reviews. No one likes them, but they can cause serious damage to your business if you don’t respond appropriately. In a 2016 survey, 80% of consumers said they trust reviews as much as personal recommendations, so how should you react if you get a poor review? Here are a few do’s and don’ts to […]
Read MoreIf you don’t already offer online booking to your clients, you may be disappointing 60% of them and missing out on bookings from busy prospective clients. Maintaining an online booking system may seem complicated, but it doesn’t have to be and increasingly it’s a necessity to ensure a great customer experience and grow your business. […]
Read MoreYou should be proud of your paper appointment book. When you started your business, it was a symbol of your entrepreneurial spirit. As you’ve grown, it’s become packed full of appointments. But a messy appointment calendar causes frustration for your customers and staff. The book has to stay in one spot, and only one person […]
Read MoreThere’s great pressure on small businesses to follow digital marketing trends. You want to stay up-to-date, but do you have to jump on every new innovation? It turns out that following the crowd isn’t always best for your business. That’s true even when it comes to mobile apps. They might be everywhere, but most of […]
Read MoreYour business is built on great service. But while you’re taking care of clients that come through your door, you’re missing the opportunity to get repeat business from your roster of satisfied customers. You have access to information about the needs and habits of those customers. You can use that handy info to target them […]
Read MoreMerchants can now use Custom Fields to create Intake Forms and Waivers. This feature is super useful for helping merchants collect additional information prior to booking an appointment or for protecting merchants from liability resulting from negligence. 1. Link to the Intake Form Builder is found under “Clients” tab. 2. Click +Add Field to create […]
Read MoreOne of the most commonly requested features since we launched MyTime Scheduler is here! Now you can color code your appointments by staff, service type or appointment status! Set the default color of appointments by appointment status, service type, or staff member from your Settings page. We call the current view of scheduler color coding by […]
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We’re excited to announce that we’ve integrated with QuickBooks Online to save you hours of work keeping track of your financials. Starting today, merchants with access to MyTime POS can “Connect to QuickBooks” with just one click from their Settings page. Any transaction then completed on MyTime POS will automatically appear in QuickBooks. Before starting, […]
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